What are the minimum requirements for my PC or Mac in order to purchase or take a course?

Note - It is strongly recommended that you add the URL where you're taking the online courses as a trusted site.

Computer and Internet Connection:
 
Item
PC
Mac
Hardware
Specification
  • Screen resolution: 1024 x 768 (or above); Internet connection: 5Mbps (megabits per second) or above for a single user as many of our courses contain streaming video.
  • Screen resolution: 1020 x 768 (or above); Internet connection: 5Mbps (megabits per second) or above for a single user as many of our courses contain streaming video.
Memory (when playing video)
  • At least 4GB of RAM
  • At least 4GB of RAM
Operating System
  • Windows 7 or higher
  • Mac OS X 10.9 or higher
Browser Support
  • Google Chrome, version 44 and higher
  • Mozilla Firefox, version 44 and higher
  • Internet Explorer, version 11 and higher*
  • Opera, version 12.18 and higher
  • Chrome 44 or higher
Adobe Flash Player
  • Adobe Flash 10.3 or higher
  • Adobe Flash 10.3 or higher
Cookies
  • 3rd party cookies must be accepted
  • 3rd party cookies must be accepted
JavaScript
  • JavaScript must be enabled
  • JavaScript must be enabled
  Popup Blockers
  • Turn off and disable all popup blockers
  • Turn off and disable all popup blockers
























* Many organizations have group policies and other security settings for Internet Explorer that may hamper the ability for the courseware to load. While we may assist in identifying issues, we are unable to customize the courseware to work around internal IT policies. Also, if you're using Internet Explorer you must also do the following:
  • Make sure "Enable Protected Mode" is unchecked for Trusted Sites only 
  • Disable Compatibility View for *.vubiz.com and *.vubizlearning.com (or any custom URL your site is running with)

Mobile testing recommendations

  • Many Vubiz course titles are available for mobile delivery via a browser. If you are planning for learners to access courses via a browser on a mobile device such as a tablet or smartphone, be sure to consider factors such as device screen size, device versions, operating system, mobile browser, etc, which will impact the learner's experience. It is highly recommended that you thoroughly test all courses using these devices to ensure compatibility and optimize the learner experience. 
  • Disable pop-up blocker


Network Requirements:
For users on company networks, in order to ensure you can access and complete the online training, please configure the following:

Sites to Whitelist and disable any content caching from:
*.vubiz.com
*.vubizlearning.com
ms01.streaming.mediaservices.windows.net

Most video content contained within our eLearning courses is streamed from and stored in Microsoft Azure Media Services. Please ensure traffic is allowed on the following ports:

RTMP (and RTMPT) uses ports 80, 443, 1935, 1936 (in some cases corporate networks do not open ports 1935 & 1936)

If Vubiz is sending emails from your domain (i.e. training@companyname.com) then you will need to add the following Sender Policy Framework (SPF) Records:
104.45.154.149
104.41.147.19